HR and Payroll Software for an Oil and Gas Services and Construction Company with 350+ Employees

About United East Projects and Why a Workforce of 350+ Needed a Proper System

United East Projects LLC (UEP) works in oil and gas services, civil engineering and construction, with operations in Oman and the UAE. Its work includes seismic support services and building projects, so the people behind it are spread across offices and project sites, and their availability changes as projects start and finish.

With more than 350 employees, running HR and payroll from spreadsheets stops being practical. Leave clashes go unnoticed, loan balances drift, and attendance has to be collected from several places before payroll can start. UEP needed one HR and payroll system where employee records, attendance, leave and salary all connect. It also needed WPS-compliant payroll to run from the same data.

• Client

  United East Projects LLC

• Industry

  Oil and Gas Services, Civil Engineering, Construction

• Employees

  350+

• Operations

  Oman and UAE

• Go-Live

  July 2024

• Solution

  HR and Payroll, Leave Planner, Biometric Integration

• Explore

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Four Problems a Growing Contractor Runs Into

These are the day to day problems the new system was set up to remove.

1. Nobody could see who would be away and when: On project work, too many people on leave at the same time can stall a job. Leave requests were approved one at a time, with no clear picture of overlaps across a team or a site. A planner that shows planned leave on a timeline was needed.

2. Attendance had to be gathered before payroll could begin: Attendance for office staff comes from biometric devices. Collecting those records by hand and checking them against leave took time at every month end. The devices needed to feed the HR system directly.

3. Loans, allowances and deductions lived outside payroll: Staff loans, advances, fines and one-off allowances were tracked separately. That made it hard to know what had already been recovered when someone left.

4. Final settlements were calculated by hand: When an employee leaves, gratuity, air ticket settlement and any remaining loan balance all have to be brought together. Doing that manually for a workforce this size invites mistakes.